To Our Valued Customers,
I am pleased to announce exciting news for PestRx customers. Over the past few months PestRx and Modern Pest Services have been diligently working on a new partnership. This partnership will provide you an array of new services, enhanced technician training, and continued local support to help you receive fast, quality I am confident that you will be completely pleased with Modern Pest Services’ trusted pest solutions and superior customer service.
During the partnership development, I had the pleasure to work side-by-side with Modern Pest Services and was extremely impressed with the caring, customer-centric mindset of the organization’s leadership team. They have a history of excellence in New England, providing best in class service to both commercial and residential clients.
With this announcement, I’m excited to note that we will continue to operate from our current PestRx service center and our dedicated service professionals will remain, ensuring the same high quality service as always. Personally, I will be the General Manager of Operations for Modern Pest Services here in Connecticut.
With this partnership I want to ensure a number of items related to your service:
- Normal scheduled visits, our service guarantee, and access to customer service specialists will remain the same
- Continued clear communications on billing and payment processing with additional value offerings available
- Same local team members servicing your account
Please note that you will continue to have access to your account online 24 hrs a day and have access to the same customer service center here in Connecticut for local service.
Thank you for allowing PestRx to be your pest services provider over the years. I am confident that this partnership with Modern Pest Services will exceed your pest control needs well into the future. If you should have any questions regarding your service, please do not hesitate to contact me directly.